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What to Expect When Working With a Managed Print Partner

What to Expect When Working With a Managed Print Partner

What to Expect When Working With a Managed Print Partner

Whether you've just heard about managed print for the first time or you've been considering it for years, we get why there can be many questions about the service. What is a print management service exactly? Can it really save a business time and money? And most of all—is managed print really worth it?

As with any new commitment, we understand the hesitation. We also believe that learning about the service is the best way to figure out if it is the right call for your organization.

Though every service will look a little different as every business is unique, here are some honest insights on what you can expect when working with a print management partner.

What is Managed Print?
By partnering with a managed print service (MPS), companies will work with an expert team who will free up their IT staff's time, create a more efficient workflow, and ultimately save money using proven strategies. In fact, most businesses save around 30% on their annual print spend.

The MPS team accomplishes this by helping businesses :
»   Gain true visibility into their print costs
»   Reduce IT help desk tickets
»   Free up time, money, and resources
»   Enhance network security
»   Cut down on paper waste
»   Rightsize printer fleets
An MPS provider will make these improvements by building a better office infrastructure. Some printing devices cost more to operate than others. Older models offer little to no protection from malware and malicious hacking attempts. Maybe some printers sit around collecting dust yet still plugging into the network.

Each of these examples can contribute to massive, and unnecessary, drains on your office print budget.

MPS providers are experts at identifying which printers, copiers, and multifunction devices have a higher operating cost, are reaching the end of their lifecycles, or pose a security risk. Then, they'll reconfigure and redeploy them in areas where they'll be used most efficiently. You'll get insights on cost-effective ways to refresh additional office technology.

With a great MPS partner, your technicians will both control and monitor your printers remotely, as well as be ready to go on-site whenever needed. For example, when a device is running low on toner, a tech will be alerted and supplies will ship automatically. Or, they'll get a call that a printer needs maintenance or repair and quickly be sent over to fix the problem.

Your MPS provider should seamlessly integrate into your team as an extension of your IT department. Now, with the entire process of managing printers right off your to-do list, you can focus on more critical initiatives.